Every dry cleaner,
empowered by AI.
The most advanced technology of our time, working for the store on the corner — so great service is something every cleaner can give, and every customer can expect.
Our mission
Make every dry cleaner an AI-enabled business: more efficient, more responsive, more profitable, and better loved by its customers.
Routine work, off human shoulders
AI agents take the calls, texts, and order questions, so your team's hours go to the craft and the customers at the counter.
Every customer answered, every hour
Instant answers on phone, text, and web chat — built on live facts from your POS, never a guess.
Communication that grows the business
What your POS already knows becomes growth: reviews, personal offers, and win-backs at a scale no front desk could reach.
Service that feels personal
Customers feel known — informed about their orders at every step, served personally, and handed to a person when judgment matters.
Our strategy
How the product delivers the mission.
Every feature we build serves one of the four promises. This is the map.
Mia answers everything
An agent receptionist on phone, SMS, and web chat that reads live order status, prices, and pickup options straight from your POS — and answers in your store's voice.
Humans where they matter
The Human Inbox brings only the cases that need your judgment to Telegram. The Portal shows calls, transcripts, and the whole day at a glance — no new app to learn.
Every conversation can grow the store
Review campaigns turn happy pickups into public reviews. Growth agents turn order history into timely, personal, owner-approved offers — marketing only AI makes possible.
Know the customer, every time
Every answer is specific to the person asking — their order, their history, their store. And when a request needs a human touch, the handoff is immediate and clean.
The moment it all works
One platform, any size
One store or one hundred locations — the same agents, the same care, live in under 30 minutes. Built as a platform from day one, so every cleaner gets the full power of it.
Ezro is built where deep technical craft meets decades inside the dry-cleaning industry. We build it with owners, for owners.